MioCC Data Deletion Requests
How to request deletion of personal data controlled by MioCC and what may need to be retained.
1. Data Controller
Data Controller: Miodrag Šestović
Status: Private individual
Postal address: Plagenti 2, 85330 Dobrota, Kotor, Montenegro
Privacy and Data Protection Contact: mio.ccomm@gmail.com
2. No MioCC User Account
The MioCC Android application does not enable users to create a MioCC user account. Core local encryption and decryption do not require an account. There is therefore normally no MioCC account that must be deleted inside the application. Licensing, contact, support and other personal data under the developer's control may still be subject to a deletion request.
3. How to Submit a Request
Send a deletion request to mio.ccomm@gmail.com.
Include only enough information to identify the relevant records, such as the email address used for a purchase, license or support request, the last 6–8 characters of the relevant license key, and a short description of the request.
4. Verification
Limited additional information may be requested where reasonably necessary to verify identity and prevent unauthorized disclosure or deletion. Verification information collected specifically for the request is deleted within 30 days after verification is completed unless a longer period is required by law or necessary to establish, exercise or defend legal claims.
5. Data That May Be Deleted
- license contact information, including an email address connected with a license;
- license activation and device records where deletion is legally and technically possible;
- support, privacy, legal or security correspondence voluntarily sent by the user;
- other personal data under the developer's control that is covered by a valid deletion request.
6. Active Licenses
A request may concern an active, expired, suspended or inactive license. Deleting information necessary to verify or administer an active LIGHT or PRO license may disable verification and access to paid functionality. The requester will be informed of this consequence where applicable before eligible deletion is completed.
7. Data That May Be Retained
Deletion may be refused, limited or delayed where continued retention is permitted or required for contract performance, fraud or license-abuse prevention, security, tax or accounting obligations, payment disputes, chargebacks, legal claims or another lawful ground.
A minimal record of the request, the response and the basis for the action taken may be retained for up to three years for accountability, dispute handling and protection of legal rights. Other retention periods are described in the MioCC Privacy Policy.
8. Independent Providers
Paddle, Google Play, an email provider or another independent provider may control information separately. Deletion of information controlled solely by that provider must be requested directly from the provider.
Paddle privacy requests: https://preferences.paddle.com/privacy or privacy@paddle.com.
9. Response Time
Requests will be handled without undue delay and within the period required by applicable law. Where no shorter mandatory period applies, MioCC aims to provide a substantive response within 30 days or to inform the requester if additional time is reasonably necessary.
10. Representative in the Republic of Serbia
Nada Šestović
ul. Jelene Šubić 5, 31260 Kosjerić, Serbia
Email: sestovic.nada13@gmail.com
11. Related Policy
The complete rules on data categories, purposes, legal grounds, service providers, retention and user rights are available at https://ccyph.com/legal/privacy.html.